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Occupational Rehabilitation

As an Occupational Rehabilitation (OR) provider, TOTAL REHAB™ are experienced in working with workplace injuries and assisting people return to work in a safe and efficient manner, minimising the risk of re-injury or aggravation. As an external provider offering services through a number of insurance companies, Total Rehab™ are independent of all parties, enabling rapport to be developed with each stakeholder, improving RTW outcomes through collaboration and communication.

As part of the OR process, TOTAL REHAB™ meets with the injured worker and their employer to conduct a worksite assessment, identifies any barriers that may prevent or delay an efficient RTW, liaise with the NTD and other treating professionals to discuss the injury, progress and options for RTW.

Each of the above steps assist in understanding the functional capacity required for an injured worker to participate in their pre-injury duties what capacity an injured worker needs to undertake available suitable duties.

Included in the role of Occupational Rehabilitation is:

Injury Management

Successful injury management integrates a workplace-managed process which incorporates the employer and medical management team, to establish clear processes for all involved as early as possible following an injury, so efficient maintenance in or return to suitable employment can be facilitated.

Managing a workers injuries in the workplace to achieve early return to health and work is a central feature of the workers compensation systems. There is considerable evidence to support the concept that an offer of suitable work/employment and the engagement of key parties in implementing an injured worker’s return to work significantly reduces the duration and associated costs of claims, including improving social and health outcomes for the worker concerned (Heads of Workers Compensation Authorities, 2015).

TOTAL REHAB™ provides workplace rehabilitation services incorporating timely intervention of appropriate and adequate services based on the injured workers assessed needs. The ultimate aim of the workplace rehabilitation is to support an injured worker return to work, with the primary goal being to reengage in their pre-injury duty roles.

Through completion of worksite assessments, TOTAL REHAB™ are able to determine the functional requirements of various jobs available, and customise return to work programs that incorporate a client’s capacity to successfully engage.

Included in this role is designing and coordinating individualised graduated return to work programs, educating injured workers and employers in safe work practices and assessing a work environment to identify potential modifications that could support the needs of individuals as to prevent or minimise injuries.

The Workers’ Compensation and Rehabilitation Act (2003) outlines the obligations of employers and employees in regards to assisting, providing and participating in rehabilitation. Included in the Act is a responsibility to take all reasonable steps to assist or provide the injured worker with rehabilitation for the period for which the worker is entitled to compensation, such as provision of suitable duties, with the injured worker also responsible for actively participating in a return to work.

Risk Assessments

The WHS Act and Regulations require employers and employees alike to ensure health and safety by eliminate or minimise risks so far as is reasonably practicable. Completing a risk assessment aids with this process. A risk assessment incorporates a systematic process of identifying, assessing and evaluating aspects of a work related task that has the potential to cause injury or harm to a worker or others, examining the risks, and providing solutions to aid in controlling the associated risk.

With over 17 years working in the disability industry, TOTAL REHAB™ has extensive experience and knowledge in the workplace health and safety challenges that are prominent throughout the disability sector given the unique circumstances and situations surrounding those who actively engage in disability services.

To ensure the ongoing safety of staff and consumers, TOTAL REHAB™ are able to systematically apply a risk management approach to effectively and efficiently address identified risks, working in close collaboration with employees, front line staff and consumers alike towards solutions that aim to improve work safety, productivity, job satisfaction and overall health and wellbeing.

TOTAL REHAB™ integrates best practice standards through implementation of National Standards and Codes of Practice specific to the industry such as the National Code of Practice for the Prevention of Musculoskeletal Disorders from Performing Manual Tasks at Work (2007) and Hazardous Manual Tasks Code of Practice (2011), while utilising the Worksafe Australia Code of Practice (2011) – How to Manage Workplace Health and Safety Risks.

Ergonomic Assessments

Ergonomic assessments, or workstation assessments, are an effective tool that can ensure a worker’s workstation is ergonomically designed to minimise the risk of injury, reduce WorkCover claims and maximise productivity.

Most ergonomic assessments are conducted in office environments, with many office based workers experiencing musculoskeletal injuries as a result of underlying poor postures.

Ergonomic assessments aim to support the return to work of an injured worker or reduce the potential for injury by minimising possible discomfort and aggravation through workstation design and layout.

TOTAL REHAB™ offers ergonomic assessments to identify appropriate design controls that can be implemented to ensure correct workstation set-up. By completing a brief assessment, TOTAL REHAB™ is able to assist in preventing injuries or discomfort in a cost-effective manner.

Suitable Duties Program

The Workers’ Compensation and Rehabilitation Act (2003) outlines the employer’s and employee’s obligation in regards to assisting, providing or participating in rehabilitation. Included in the Act is a responsibility to take all reasonable steps to assist or provide the injured worker with rehabilitation for the period for which the worker is entitled to compensation, such as provision of suitable duties.

Research from Worksafe Australia has identified the positive benefits of returning to work after an injury, improving not only an individual’s physical recovery, but mental health as well. To ensure an injured employee’s return to work is safe and sustainable, a graded return to work program incorporating a suitable duties that meet and employee’s capacities, skills and experience whilst taking medical limitations into account is recommended.

Pending the degree of injury and task available, suitable duties can involve modifying standard duties, introducing equipment to support participation, identifying alternate duties or grading hours suitable whilst participating in a return to work program.

TOTAL REHAB™ provides workplace rehabilitation services incorporating timely intervention of appropriate and adequate services based on the injured workers assessed needs. The ultimate aim of the workplace rehabilitation is to support an injured worker return to work, with the primary goal being to reengage in their pre-injury duty roles.

Through completion of worksite assessments, TOTAL REHAB™ are able to determine the functional requirements of various jobs available, and customise return to work programs that incorporate a client’s capacity to successfully engage.

Included in this role is designing and coordinating individualised graduated return to work programs, educating injured workers and employers in safe work practices and assessing a work environment to identify potential modifications that could support the needs of individuals as to prevent or minimise injuries.

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